Contact Us

Contact Us

2024 Holiday Schedule

  • Martin Luther King Jr. Day – Monday, January 15, 2024
  • Presidents Day – Monday, February 19, 2024
  • Memorial Day – Monday, May 27, 2024
  • Juneteenth – Wednesday, June 19, 2024
  • Independence Day – Wednesday, July 3 (closing at 2:00 EST); Thursday, July 4, 2024
  • Labor Day – Monday, September 2, 2024
  • Thanksgiving – Wednesday, November 27 (closing at 2:00 EST); Thursday, November 28; and Friday, November 29, 2024
  • Christmas – Tuesday, December 24 (closing at 2:00 EST); Wednesday, December 25, 2024

Phone Contact:
*We CANNOT accept payment over the phone. Payments may be made online with VISA or MasterCard, or by mailing in an enrollment form with a check or money order.

Local Enrollment & Payment Information: Ext. 1
(502)897-1876

Toll Free Coverage Questions & Claims Department: Ext. 2
(800)637-7319

Toll Free (Inside Tennessee) Excess Coverage Department:
(888)248-2444  
Higher Limits for Firms: Ext. 3

Fax Contact:
Policy
(502)897-7174

Claims 
(502)896-6343

Excess
(502)896-9518

Mail to:
Standard Delivery
Rice Insurance Services Center
P.O. Box 6709
Louisville, KY 40206


Overnight Delivery
Rice Insurance Services Center

4211 Norbourne Blvd
Louisville, KY 40207

Email Contact:
Information Updates
Click Here

Policy Questions
policyadministrator@risceo.com

Coverage/Claims Questions
claims@risceo.com

General Questions
info@risceo.com (or complete contact form)