Contact Us
2025 Holiday Schedule
Phone Contact:
*We CANNOT accept payment over the phone. Payments may be made online with VISA, MasterCard, American Express, or Discover card, or by mailing in an enrollment form with a check or money order.
Local Enrollment & Payment Information: Ext. 1
(502)897-1876
Toll Free Coverage Questions & Claims Department: Ext. 2
(800)637-7319
Toll Free (Inside Tennessee) Excess Coverage Department:
(888)248-2444 Higher Limits for Firms: Ext. 3
Fax Contact:
Policy
(502)897-7174
Claims
(502)896-6343
Excess
(502)896-9518
Mail to:
Standard Delivery
Rice Insurance Services Center
P.O. Box 6709
Louisville, KY 40206
Overnight Delivery
Rice Insurance Services Center
4211 Norbourne Blvd
Louisville, KY 40207
Email Contact:
Information Updates
Click Here
Policy Questions
policyadministrator@risceo.com
Coverage/Claims Questions
claims@risceo.com
General Questions
info@risceo.com (or complete contact form)